Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Grace Era. We are committed to getting your order to you quickly and safely.
Processing Time
All orders are processed within 1–3 business days of being placed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
We currently ship within the United States.
- Standard Shipping (5–7 business days): $5.99
- Free Shipping: Available on all orders over $75
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays
While we do our best to ensure timely delivery, Grace Era is not responsible for delays caused by the carrier or circumstances beyond our control (e.g., weather, holidays, high-volume periods).
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us at support@thegraceera.com within 7 days of the delivery date. We will do our best to assist you.
Questions?
Contact us at support@thegraceera.com and we will respond within 1–2 business days.